BUILD A LOYAL CUSTOMER BASE WITH ENGAGEMENT AND RETENTION STRATEGIES

RELATIONSHIP MARKETING AGENCY MELBOURNE

Boost brand credibility and connection with customer-centric content marketing, delivering value to surprise and delight your customers into choosing you next time, every time.

Real growth through relationships

Inbound marketing, or content marketing, is a strategy we can roll out with a simple 4-step process to attract, convert, close, and delight your ideal customers.

But the growth doesn’t end there. In fact, it’s just the tip of the iceberg! The real growth happens over time, and evolves alongside the level of customer engagement with your brand.

Collect data, and use the insights. e.g: If you’ve got their DOB? You’d better be sending Birthday offers. Customer service excellence will win hearts. This is the space for relationship building magic to happen, and it’s WELL worth investing in.

Real growth through relationships

Inbound marketing, or content marketing, is a strategy we can roll out with a simple 4-step process to attract, convert, close, and delight your ideal customers.

But the growth doesn’t end there. In fact, it’s just the tip of the iceberg! The real growth happens over time, and evolves alongside the level of customer engagement with your brand.

Collect data, and use the insights. e.g: If you’ve got their DOB? You’d better be sending Birthday offers. Customer service excellence will win hearts. This is the space for relationship building magic to happen, and it’s WELL worth investing in.

Right message, Right time

Email marketing is a direct and personalised way of getting the right message of value into the right person’s hands (or inbox) at the right time.

We can design, build, and execute amazing emails in a carefully planned out workflow or sequence to nurture relationships with your customers.

Email automation is the must-have secret weapon in your marketing strategy these days, using data to send trigger-based emails out at moments that matter. This is the crux of customer-centric email marketing. Making it all about THEM.

The power of email marketing really lights us up because there is SO much potential to attract, retain, engage and GROW your customer base in this channel alone. If you’re as excited by that as we are, get in touch!

Right message, Right time

Email marketing is a direct and personalised way of getting the right message of value into the right person’s hands (or inbox) at the right time.

We can design, build, and execute amazing emails in a carefully planned out workflow or sequence to nurture relationships with your customers.

Email automation is the must-have secret weapon in your marketing strategy these days, using data to send trigger-based emails out at moments that matter. This is the crux of customer-centric email marketing. Making it all about THEM.

The power of email marketing really lights us up because there is SO much potential to attract, retain, engage and GROW your customer base in this channel alone. If you’re as excited by that as we are, get in touch!

Loyal customers are your key to success

In case you need any more reasons to invest in retention-based marketing for customer loyalty, remember that it costs five times more to acquire new customers than it does to retain current customers.

And existing customers are 50% more likely to try a new product of yours, as well as spend 31% more than new customers.

 

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OUR APPROACH TO GROWTH AND RETENTION

Think of us as part of your team, and we’ll happily breathe in your brand to make sure we understand every little detail. Because it all adds up.

From your values and key messaging, to the tone of voice and channel preferences. We’ll immerse ourselves in data and learn as much about your brand and your customers as possible and use this powerful kindling to light a fire underneath your database – keeping it flickering away on a warm heat ready to spark up at any moment.

Ready to show your customers how you feel about them, and invest in some long-term commitment?